Privacy Policy

Thank you for visiting our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a. Personal Information

You may provide this information voluntarily when filling out forms, making purchases, or contacting us:

• Name
• Email address
• Phone number
• Billing details
• Account information (if registration is required)

b. Usage Data

Collected automatically when you browse the website:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring URLs

c. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Processing your orders and subscriptions
• Customer support & communication
• Sending important updates, newsletters, or promotional content
• Enhancing website performance and user experience
• Ensuring security and preventing fraud

3. Sharing Your Information

We do not sell or trade your personal information. We may share data only with:

• Service providers (payment gateways, hosting, analytics tools)
• Legal authorities (only if required by law)

These partners are required to follow strict privacy and security measures.

4. Payment & Financial Information

Payments are processed through secure third-party providers. We do not store your complete credit/debit card details on our servers.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections
• Request deletion (where applicable)
• Opt out of newsletters or marketing emails
• Disable cookies through your browser

7. Third-Party Links

Our website may contain links to external sites (e.g., Udemy, Netflix, Hotworx apps). We are not responsible for their content or privacy practices.

8. Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided information, please contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

• Email: info@velormediagroup.net
• Phone: +1 (626) 693-7149
• Address: California, Corona USA